Privacy Policy

Last Updated: July 15, 2026

Introduction

ZH Precision (“we,” “our,” or “us”) is a precision manufacturing company providing custom CNC machining, metal fabrication, prototyping, and production solutions for customers worldwide.

We are committed to protecting the privacy and security of visitors, customers, and business partners who access our website and use our services.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website (the “Site”), submit inquiries, request quotations, upload technical documents, or communicate with us.

By accessing or using this Site, you acknowledge that you have read and understood this Privacy Policy.

Scope & Applicability

This Privacy Policy applies to all users of the Site, including customers, potential customers, suppliers, and business partners.

This Privacy Policy does not apply to third-party websites, platforms, or services linked from our Site. We are not responsible for the privacy practices, security, or content of third-party websites.

Information We Collect

A. Information You Provide

We may collect personal information that you voluntarily provide when you interact with us, including:

  • Name, company name, and job title
  • Email address, phone number, and business contact information
  • Company address or business location information
  • RFQs, quotation requests, and project details
  • CAD files, engineering drawings, technical specifications, and manufacturing requirements
  • Information submitted through inquiry forms, emails, or other communication channels

Technical documents and project files provided for quotation or manufacturing evaluation are used only for business communication, engineering review, and project execution purposes.

B. Automatically Collected Information

When you visit our Site, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Site
  • Referring URLs and browsing behavior
  • Cookies and similar tracking technologies

This information helps us analyze website performance, improve user experience, and maintain website security.

How We Use Your Information

We may use personal data for the following purposes:

  • Responding to inquiries, quotation requests, and customer communications
  • Providing CNC machining and manufacturing services
  • Reviewing engineering requirements and project specifications
  • Preparing quotations and production proposals
  • Supporting project management and technical communication
  • Improving website functionality and user experience
  • Analyzing website traffic and usage patterns
  • Measuring marketing and advertising performance
  • Preventing fraud, misuse, or security issues
  • Complying with applicable legal and regulatory requirements

Legal Basis for Processing (EEA/UK Users)

For users located in the European Economic Area (EEA) or the United Kingdom (UK), we process personal data based on applicable legal grounds, including:

  • Performance of a contract or steps taken before entering into a contract
  • Compliance with legal and regulatory obligations
  • Legitimate business interests, such as improving services, website security, and customer support
  • Consent, where required by applicable laws, including marketing communications and certain cookie usage

Cookies & Tracking Technologies

We use cookies and similar technologies to support website functionality, analyze traffic, and improve user experience.

Cookies may be used for:

  • Ensuring proper website operation
  • Understanding visitor behavior and website performance
  • Improving website content and user experience
  • Measuring advertising effectiveness

We may use third-party services such as Google Analytics and Google Ads technologies to analyze website traffic, understand user interactions, measure campaign performance, and improve our marketing activities.

These services may collect information such as device information, browsing activity, and interactions with our website according to their own privacy policies.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

You may also manage your advertising preferences through Google Ads Settings.

Sharing of Information

We do not sell, rent, or trade personal information.

We may share personal data only when necessary with:

  • Trusted service providers, such as hosting providers, analytics providers, communication platforms, and IT service providers
  • Internal teams involved in engineering, quotation, production, quality control, and customer support activities
  • Legal, regulatory, or government authorities when required by law
  • Business partners or third parties when you provide authorization or consent

We may also use aggregated or anonymized information for website analysis, performance improvement, and business planning purposes.

International Data Transfers

As a global manufacturing company serving customers worldwide, your information may be processed or stored in countries including China, the United States, the European Union, or other regions where our service providers operate.

When personal data is transferred internationally, we take reasonable measures to ensure appropriate protection in accordance with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfill business, contractual, legal, or regulatory purposes.

Project-related information, including quotation records and technical documents, may be retained for legitimate business purposes such as customer support, quality management, and production history.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Data Security

We implement reasonable technical and organizational measures to protect personal data, including:

  • Secure data storage systems
  • Restricted access permissions
  • Secure communication channels
  • Internal data protection procedures
  • Appropriate security controls for business information

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the information provided below.

Children’s Privacy

Our Site and services are intended for business users and professional customers.

We do not knowingly collect personal information from individuals under the age of 18.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, or legal requirements.

The “Last Updated” date at the top of this page indicates when the latest revision was made.

Your continued use of the Site after changes are published means that you acknowledge the updated Privacy Policy.

Contact Us

ZH Precision

Email: [email protected]

Website: https://zhprototyping.com/

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